REDEFINING CAR SERVICE

Lexus MONOGRAM is a thoroughly modern approach to digital retail, an in-house solution designed to connect guests with dealers and streamline the entire vehicle shopping experience. And now – MONOGRAM Service has arrived to apply that same formula to the “fixed ops” side of the house, putting guests and service departments on one unified platform that’s smarter than anything else out there.

A Day in the Life

Put together to announce the platform in a series of “roadshow” presentations to Lexus’ nationwide dealer network, this 3-minute video offers a more cinematic approach to the MONOGRAM Service experience, letting the talent and footage do the talking. In it, we watch our guest Jane as she finds out for herself just how slick the new platform is as she books her appointment and checks in with her advisor.